SHIPPING AND REFUNDS
Thee cost of transport is completely FREE and the delivery time is 1 to 5 working days, depending on the shipping area detailed below:
1 – 3 working days
Andorra, Austria, Belgium, Czech Republic, Denmark, France, Germany, Liechtenstein, Luxembourg, Monaco, Netherlands, Poland, Portugal, Slovakia, Spain and Switzerland.
3 – 5 working days
Bulgaria, Croatia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Norway, Romania, Serbia, Sweden, Albania, Bosnia & Herzegovina, Cyprus, Iceland, Faroe Islands, Kosovo, Macedonia, Malta, Montenegro and Turkey.
The delivery time is 3 to 8 working days depending on the country of destination and the customs procedure. The costs for deliver to America, Africa, Asia and Oceania are €24,2.
If you are not 100% satisfied, you can choose to exchange for the full value of your original purchase or receive a full refund.
Please make sure you selected the item before you order and make sure you have the sufficient funds beforehand, as once we secure your order with us, it will be fulfilled. We do not offer refunds on completed orders that have shipped to you and you will be charged transport and return costs.
Returns of your purchase can be made up to 2 weeks from the purchase date. Products being collected/returned must be in the original box and/or packaging. If the product is wrong or is delivered in a damaged or tampered state please contact our orders department immediately (within 7 days of delivery) by email firstname.lastname@example.org. We will investigate the problem and resupply or refund damaged product.
Once your return is received by our team, your refund or exchange will be processed (usually within 72 hours of receipt).
Please note that depending on your payment method and company, it may take an additional 2-10 business days after your refund it’s done.