Access to the web pages of AKROVALIS, SL, and through the different existing channels or social networks, which allow digital access to our company viewing departments and activities, will be free to use, without being able to from this it can be inferred that an improper use can be made, but within the legal framework established for that purpose, with the exception of some of the areas, buying or contracting, the clients and interested users, who must provide us with certain personal data, either for Contact later by phone or e-mail, and inform them of the services requested, or to have direct access to our website through the Registry enabled for purchases or services.

Access to the web pages of AKROVALIS, SL and through its brand, hereinafter Website, is freely accessible, and the data transmitted is for the exclusive use of our company, who will NOT sell them, will transfer or inform third parties, unless it is by legal imperative or judicial request.

Through the web, only the basic data will be requested, using other channels for sending and receiving documents, unless expressly authorized by the user.

We do not have direct access to your data, nor do our systems allow us to know them if you have not expressly communicated them, such as, name, telephone, address or email, etc. but we use cookies to facilitate navigation and for statistical purposes. Our company is committed, as it could not be otherwise, to respect and comply at all times with current legislation and the appropriateness that is appropriate at all times, respecting the principles of transparency in the terms established in the RGPD.

AKROVALIS SL., reserves the right to adapt and update this privacy policy in accordance with current regulations and any updates or changes that may be carried out by the legislator.

The user is responsible and guarantees that the data on our pages, such as their personal data, is true and belongs to him as a natural or legal person, and the inaccuracy or falsity of such data is the sole responsibility of the user.


The personal data of our clients and users is not shared with third parties, but we share with our technological service providers your access to browsing the different areas of our website, in order to analyze what is most interesting and analyze the difficulty or ease of navigation.

At some point in our business relationship and depending on the purpose of the contracted service, various reputable companies may intervene, although the main services are carried out by:

GOOGLE, INC. DELAWARE, Mountain View (California) who meets European standards. You can see the agreement of the Privacy Shield between the EU and the US at:

Transport: we work with GLS and Zeleris (DHL international freight forwarder). We always look for the most efficient company to carry out shipments in the destination city.


We inform that the data that the user voluntarily dumps on our website, are for the exclusive use of our company. They are not sold, nor are they reported to third parties, and they are treated with complete confidentiality.


We inform that bank and credit card data when making a payment through our website, are not transferred to our databases, but are transferred directly to the bank through the payment gateway, without that no data from your card remains in our files. It is a user-bank transaction, being the one who informs us that you have made the payment, but does not inform us of your bank details.


The user may at any time exercise the right of access, rectification, cancellation, opposition, limitation and portability of their personal data in the terms established in Organic Law 15/1999 on Data Protection (LOPD), in accordance with the recent adaptation of the European GDPR regulation.

The limitation or deletion of personal data may be carried out if there are no legal obligations that impose a certain custody term, such as, in the case of invoices, which must be guarded during the legal period that the Tax Agency has legally established at all times.

To exercise their rights, the user will indicate their claim to the person in charge of the treatment of AKROVALIS SL., in writing, preferably sent via e-mail, although they may also do so by ordinary mail with unambiguous identification of their person , indicating that you want to exercise your rights and accompanying the current DNI or NIE scanned or by photocopy, and you can do so at the following email addresses: data controller: or the person in charge of data processing, and Data Protection Officer

If you believe that your data has not been properly processed, you can file a claim with the Spanish Agency for Data Protection.


Responsible for data processing: AKROVALIS SL, CIF: B-66189739 with registered office at C/ Ramon Casas, 3. 08911 Badalona (Barcelona). In charge of the treatment Data and Data Protection Officer: Lydia Jardí. Av. Carrilet, 3, building D, 2º. City of Justice of Barcelona and L ’Hospitalet -08902- L’Hospitalet (Barcelona)

E-mail responsible:
E-mail in charge and DPD:

Purpose of the treatment: AKROVALIS, SL owns the website and the domain, uses the information provided and the data transmitted for the commercial relationship of purchase and sale of the products offered on the website and to manage queries and information of interest to the user to improve their user experience. Your data is not sold or transferred to third parties and is for the exclusive use of AKROVALIS SL.

Legitimation of the treatment: We do not have access to your data if it is not with your consent because you have provided them to us, and they will be stored in our database to carry out the sale and inform you of your order and the products that may be of interest to you.

The data that you communicate for the payment of the purchase of our products are automatically redirected to a payment gateway for exclusive communication between you and the bank, so we do not process or store your data.

Recipient of your data: Your data is for the exclusive use of AKROVALIS SL. We do not transfer or sell any data of our clients, potential clients, users or visitors of our Website.

In order for your order to arrive at the address indicated by you, we use our own transport, courier services and national and international transport with reputable front-line companies, with whom we have signed a confidentiality and non-transmission, sale or transfer agreement. of the data of our clients.


Time of permanence of your personal data in our systems

The data of the user of our Website will be kept for the duration of the relationship and the exchange of information and the commercial relationship of purchase-sale, which will be subject to different terms depending on the type of relationship.

In the case of clients, due to tax obligations, even if they exercise the right to cancel their data, they must remain in our systems for the time prescribed by law for tax and tax reasons. After this period they will be destroyed.

In the case of users of the Website who request information and provide us with their data, without being buyers, their data will remain in our databases, and at the user’s request, will be canceled immediately, if possible and within the maximum period 30 days from your request.

Origin of the data

The data of the natural persons with whom AKIROVALIS SL maintains or may maintain a commercial relationship, are always obtained through the client or user of our Website, and can be obtained when making the purchase on our Website, or when you request information, as well as during fairs and congresses, and all of them are voluntarily turned over and with the pertinent legal notices before filling in the forms, which you can also provide via postal mail, email or instant messaging.

Category of the data

The data requested to provide our information and purchase services are the basic ones, not requesting data that requires Medium or High security, since the data that could require this security, such as card payments, are made through the payment gateway, which from our Website, momentarily disconnects and connects directly, initiating the economic transaction that takes place between the bank and the buyer, without intervention by AKROVALIS SL. Until the completion of the transaction, at which point you automatically reconnect to our website.

Third party databases

AKROVALIS SL does not use data from third-party databases, even if they are legitimate, neither through purchase nor through transfer, since they are obtained voluntarily from the interested parties themselves. If in the future this situation could occur, according to the RGPD, the interested parties will be informed of the obtaining of their data within a reasonable period of time or, in the first communication with the interested party, without the need for prior request.


We care and pamper our security systems and detection of potential dangers, since your security is ours. If we had a failure of our systems that endangered the data of our clients, whether for our own reasons or that of third parties, we would immediately notify you and with the necessary information to inform you of what happened and the time necessary to reestablish communications. safe, if not yet resolved. If it has been resolved, we will also inform you so that you can change the Registration passwords.

In case of having a security breach in our systems, in addition to informing you, we will also proceed to inform that the breach has occurred, to the AEPD Spanish Agency for Data Protection on calle Jorge Juan, 6, 28001 MADRID, Tel. 901 100 099, in compliance with current regulations.